Hotel Santika Bsd City-Serpong, Serpong ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Jl. Pahlawan Seribu,Cbd Lot VII B, Teraskota Entertainment Center, Serpong, Indonesia, 15310

Hotel Santika Bsd City-Serpong is a 3-star family-friendly hotel offering 150 individually decorated rooms with air conditioning and premium bedding. Guests can enjoy amenities such as a restaurant, fitness center, and easy access to the largest entertainment center in Tangerang, Teras Kota.

Rooms & Amenities

Rooms at Hotel Santika Bsd City-Serpong feature flat-screen TVs, full-length windows, and free Wi-Fi. Each room also includes a tea/coffee maker, a mini-bar, and a sitting area, with select accommodations providing a separate lounge area. Some rooms have balconies with views.

Dining & Nearby Options

Dining options include the spacious Parigi restaurant, serving hearty local and Western meals, with a convenient connection to Teras Kota for additional dining choices. Guests can also enjoy nearby restaurants such as Red Bean Bale Kota and Rokuemon, both within a short walk.

Leisure & Activities

Recreational facilities include a fitness center and a convenient basement walkway to Teras Kota, which hosts a variety of entertainment options. Guests can also explore local attractions such as Ocean Park BSD Serpong, approximately 0.5 miles away.

Services & Business

Hotel Santika Bsd City-Serpong offers a roundtrip airport shuttle and convenience store on-site. Business travelers benefit from a meeting room and additional services include luggage storage, laundry, and a 24-hour reception for guest assistance.

“Situated right next to Teras Kota Mall, the hotel makes it so easy to enjoy a variety of restaurants, shops, and entertainment options just steps away.”view full review

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“Great connectivity and excellent dining options available!” view full review

Top location:Highly rated by recent guests(9.4)

Check-in/Check-out

from 14:00-23:59

until 12 pm

Amenities

Public parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

At the hotel Santika Bsd City-Serpong guests are invited to a full breakfast served for free.

Maximum capacity of extra beds in a room is 1.

Pets are not allowed.

Year renovated:2009

Number of floors:7

Number of rooms:150

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Queen Room

Max:

2 persons

18 m²

Bed options:

1 King Size Bed

Shower

Balcony

room details

Check Prices

Superior Twin Room

Max:

2 persons

18 m²

Bed options:

2 Single beds

Shower

Balcony

room details

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King Suite

Max:

2 persons

36 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Serpong 1.7 mi

Airports

Soekarno Hatta (CGK) 19.1 mi

Halim Perdanakusuma (HLP) 22.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast

I recently enjoyed a fantastic breakfast at Hotel Santika. The variety was impressive, with options from fresh fruits to various hot dishes that catered to all tastes. It truly made my mornings good and set a positive tone for the day!

Charles123. USA, 2024-02-15Read full review on

Relaxing Massage

I treated myself to a massage during my stay at Hotel Santika, and it was bliss! The atmosphere was relaxing, and the massage I received was rejuvenating. It was the perfect way to unwind after a busy day.

Wayne456. UK, 2024-04-05Read full review on

Comfortable Accommodations

The Superior Twin Room I stayed in was very comfy and clean. The bed was plush, allowing me to have a restful sleep after long days. It felt like a true retreat during my business trip!

Ron789. Canada, 2024-06-20Read full review on

Convenient Parking

The parking facilities at Hotel Santika were spacious and easily accessible. It was a relief to not worry about finding parking. Check-in and out were quick and hassle-free, enhancing my overall experience!

Frank321. Australia, 2024-08-30Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Baggage storage
ATM/Cash machine
Electric vehicle charging station

Guest Parking

Electric kettle

Services

Valet parking
Room service
Laundry

Dining

Restaurant

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Spa & Leisure

Spa & wellness center
Massage

Room features

Air conditioning
Mini-bar
Sitting area
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Parquet floor

Location

Jl. Pahlawan Seribu,Cbd Lot VII B, Teraskota Entertainment Center, Serpong, Indonesia, 15310

Map view

street view

Jl. Pahlawan Seribu,Cbd Lot VII B, Teraskota Entertainment Center, Serpong, Indonesia, 15310

City landmarks

Shopping Area

Itc Bsd

3700 ft

Market

Pasar Modern BSD City

1.3 mi

BSD City

Taman Kota 1 BSD

1.4 mi

Museums

Museum Pustaka Peranakan Tionghoa

3000 ft

Jl. Kp. Dadap Barat

Nurul Falah Mosque

3300 ft

Jl. Palm Bintang Blok BB No.1

Masjid Al Hidayah Sektor 1.3 BSD

4900 ft

Jl. Bukit Golf Utara No.2

Monumen Palagan Lengkong

1.2 mi

Lengkong Wetan

Monumen Peristiwa Lengkong

1.2 mi

Golf Course

Damai Indah Golf

1.2 mi

The Green BSD City

Babussalam Mosque

1.3 mi

Jl. Pasar Lama Serpong

Boen Hay Bio Temple

1.3 mi

Jl. Jombang Astek No.27

jpg mtb Park

1.5 mi

Sampora

Taman Kota 3 BSD

1.5 mi

Lengkong Karya

BSD City Landmark

1.6 mi

Unnamed Road

Dream Park Sky House

1.7 mi

Events

Indonesia Convention Exhibition

2.2 mi

Pagedangan

Sakura Park

1.9 mi

Jl. BSD Raya Utama AEON Mall BSD City

Celebrity Fitness

1.9 mi

Nusa Loka BSD City Sektor 14 - 6

Pura Parahyangan Jagat Guru

2.1 mi

Mosque

Masjid Raya Bani Umar

2.3 mi

Parks

Taman Kota 2 BSD

2.5 mi

Jalan Widya Kencana Ciater

Tandon Ciater

3.0 mi

Situ Cihuni

2.9 mi

BSD City

Branchsto Equestrian Park

3.1 mi

Jl. Rawa Kutuk No.81

d.a. Rawa Kutuk

3.1 mi

Cihuni

Danau Cihuni Gading Serpong

3.0 mi

Alam Sutera

Down Town Lake

3.1 mi

Jalan Raya Pondok Hijau Golf

Gading Serpong

4.1 mi

Nearby

Amusement Park

Ocean Park BSD Serpong

2000 ft

Mall

Teras Kota Mall BSD City

400 ft

Restaurants

Soto Betawi H. Mamat

2100 ft

Jl. Raya Serpong no. 51

Saepisan Resto

500 ft

Jl. Pahlawan Seribu CBD Kav #5

OTW Food Street BSD

1500 ft

Jl. Pahlawan Seribu no 3A

Steak Hotel by Holycow TKP BSD

1400 ft

Ruko Bidex No. 2B

Eka Ria Delight

1100 ft

Jl. Pahlawan Seribu Ruko Bidex

American Hamburger

1300 ft

Jalan Kapten Soebianto Djojohadikusumo

Yie Thou

1800 ft

Jl. Pahlawan Seribu

Sukigao

1800 ft

Jl. Pahlawan Seribu No. 8 Teras Kota BSD City Lantai Ground / G-17

Warung Roti BSD

2500 ft

Jl. Boulevard BSD Timur Ruko Anggrek Loka

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

7.8/10

Very good

Rooms

6.4

Location

9.4

Service

9.0

Dining

7.6

Samuel

United States of America, January 2025

8.2/10

My stay at this hotel was truly amazing! The staff was incredibly helpful and made me feel at home right away. The location is fantastic, being next to a mall with numerous dining options. However, I encountered some issues regarding the room's condition and noise levels from outside. Overall, the value for money was decent with good service, but the room could use some improvements.

Rooms

6.0

The room was a bit small and showed some signs of wear, which affected my comfort.

Service

10.0

The staff was exceptional, especially Suci and Eki, who maintained a great attitude even during busy times.

Location

9.0

Fantastic location next to a mall, with plenty of food and entertainment options nearby.

Dining

8.0

The dining experience was good, with a variety of breakfast choices and delicious meals.

Facilities

7.0

The hotel had basic facilities, but lacking a swimming pool was a downside.

Eliza

United States of America, December 2024

7.0/10

I recently stayed at Hotel Santika and had a mixed experience. While I appreciated the pleasant staff and enjoyed the strategic location near Teras Kota mall, some aspects left me wanting more. The room cleanliness, in particular, could be improved, and the dining experience had its moments but wasn't consistently great. Overall, there were positive elements, but attention to operational details would enhance the stay significantly.

Rooms

6.0

The room cleanliness was not ideal, with some issues, but it was still comfortable overall. I also experienced noise from the hallway and elevator.

Service

7.0

The staff were friendly and made an effort to address concerns, but there were moments of unprofessionalism that left me feeling unsettled.

Location

9.0

The location is very strategic, just a short walk to Teras Kota mall, making it convenient for food and shopping.

Dining

7.0

The breakfast had a decent variety, but some items were less appealing than expected, and it felt like they could improve the overall dining experience.

Facilities

6.0

The hotel had some nice amenities, but the operational management regarding the facilities could be more organized.

Robert

United States of America, October 2024

8.4/10

My stay at Santika Hotel BSD City was a wonderful experience highlighted by its fantastic location next to a large shopping mall. The staff were incredibly hospitable and made me feel right at home. While the room was spacious and equipped with everything I needed, I did notice that a few details felt a bit worn down. Overall, it was a great value for the price, with a lively atmosphere enhanced by live music in the evenings.

Rooms

7.0

The room was large and comfortable, fully equipped with all necessary facilities. However, I noticed some wear and tear, and the flooring could use a refresh.

Service

10.0

The hospitality was exceptional, with staff members like Rini going above and beyond to make my stay pleasant.

Location

10.0

The hotel is perfectly situated next to the Teras Kota Mall, making it easy to access a wide variety of shops and dining options.

Dining

8.0

Dining options were quite diverse, and I enjoyed the breakfast, although improvements could be made in the variety of dishes presented.

Facilities

7.0

While there were no additional facilities like a swimming pool, the amenities offered within the hotel were satisfactory and convenient for my needs.

Allan

United States of America, September 2024

8.0/10

I had a very pleasant experience at this hotel with its convenient access to Teras Kota Mall and comfortable accommodations. The staff was attentive and helpful, especially during my reservation process. However, there are areas that could use improvement, such as the cleanliness of the coffee maker and some issues with the room condition. Overall, the hotel offers great value for money and delicious dining options.

Rooms

7.0

The room was quite good but had a few cleanliness issues, like a stained bedsheet and a dirty balcony. The bathroom was also spacious, but the shower setup could use a separator.

Service

9.0

The service was exceptional, with a friendly and helpful staff. Special mention goes to Indy for her outstanding assistance during the booking process.

Location

9.0

The hotel is in the heart of BSD City, directly connected to Teras Kota Mall, which made dining and shopping very convenient.

Dining

8.0

Breakfast was fantastic, featuring various authentic Indonesian dishes, although the egg station was a bit slow.

Facilities

7.0

The facilities were decent, but the rooms could use some refreshing as they felt a bit dated.

Paul

United States of America, August 2024

7.6/10

I had a memorable stay at this hotel, extending my visit due to the exceptional service and clean accommodations. The location next to Teras Kota Mall made it convenient for shopping and dining. However, I faced some issues with room amenities and housekeeping that could use improvement. Overall, it's a comfortable place to stay, especially if you're looking for a long-term visit.

Rooms

6.0

The room was clean but lacked essential amenities such as a refrigerator. The design allowed for privacy, but the space felt a bit cramped for two guests.

Service

9.0

The staff were absolutely fantastic, very attentive, and kind. They went above and beyond, especially during our late arrival.

Location

10.0

Situated right next to Teras Kota Mall, the location is very convenient for shopping and has easy access to taxis.

Dining

7.0

The dining experience was quite enjoyable with a variety of tasty options, although there were a few hiccups during breakfast service.

Facilities

6.0

The hotel had good facilities, but I noticed that one of the lifts was often out of service, which was inconvenient.